Our items are all made-to-order to minimizes waste by producing your items upon your order request. Products are produced and shipped directly from our in-house studio,to you, with a 2-week production timeline plus 2-5 business days average shipping time. During peak seasons (holidays) expect that shipping may take longer, which is not within our control. You will be advised once your items are shipped!
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For returns on items purchased online, including those that meet the criteria of being unworn, unwashed, undamaged, wrongly delivered, or defective, within 30 days of delivery, kindly initiate the return process by contacting us at hello@mykasoula.com. You will receive return instructions and a complimentary return label. Please ensure the items are returned in their original packaging to qualify for a full refund.
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